At Rooi’ya, every piece is crafted with love and care just for you.
We want you to be happy with your purchase, but since each article is made and packed after thorough checks, refunds are not offered.
Exchanges are possible only in case of a genuine manufacturing fault, and the issue must be reported within 24 hours of receiving your order.
To qualify, the product must be:
Unworn, unwashed, and unused
Have all tags attached
Returned with all freebies intact
We’re unable to accept exchanges for:
Size or fitting issues
Complaints made after 24 hours
Products showing any wear, stains, or damage
Please take a moment to review our Size Chart before placing your order, your perfect fit awaits.
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